

Jennifer H. Willard
Decisive, loyal AV/IT Technologist and Women's Equality Advocate with history of designing and implementing advanced business and technology systems to provide cost-effective solutions with enhanced functional capabilities. Recognized nationally for developing standards and guidelines for the design and construction of AV solutions in courthouses. Expert at solving complex financial, organizational, and technical challenges in highly structured and fast-paced environments. Experienced manager with consistent visionary and organizational skills in leading teams successfully through complex, multi-million dollar initiatives and project outcomes.
Core expertise includes:
Systems Design and Integration
Curriculum Design and Training
Operations and Maintenance
Vendor Management
Strategic Operational/Business Planning
Research and Development
Project Management
Contracts and Negotiations
Standards Development
Budget Analysis and Development
Strategic Asset Management
Administration and Governance
Diversity, Equality, Inclusion Program Development
Honors and Associations
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2014 Commercial Integrator Top 40 Under 40 Award
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2012-1013 Chair of InfoComm International AV/IT Infrastructure Guidelines For Courts Task Force
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2012 NSCA Movers and Shakers Award
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InfoComm International Certified Technology Specialist (CTS)
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InfoComm International Audiovisual Energy Management Performance Standard Task Group
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InfoComm Liaison to American Institute of Architects- Academy of Architecture for Justice (AIA AAJ)
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2012 and 2013 InfoComm International Adjunct Faculty
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2011 Founder of Women in AV
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2010 InfoComm International Young AV Professional Award
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1997-1998- UMASS-Amherst President of UVC-TV-19
International Publications
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2020 Women + Girls in AV Demographics Study here
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2013 AV/IT Infrastructure Guidelines for Courts here
Recent Accomplishments
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Pioneer and execute the 2020 Female Representation in AV international demographics study to collect, analyze, and evaluate professional statistics and career development of 508 females in the audiovisual technology industry
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Direct and oversee the work of architects, consultants, general contractor, and AV systems integrator during the design and construction phases of multi-million audiovisual technology solutions in 20+ California capital courthouse construction projects worth $20 million dollars
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Steered the development and publication of the 2013 InfoComm/AIA AV/IT Guidelines for Courts
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Designed and delivered AIA AAJ Vision 20/20: The Changing California Courtroom curriculum to 175 architects, construction professionals, and audiovisual sub consultants in 2010
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Led architects and audiovisual consultants in the successful collaboration and development of the 2009 AOC Training and Conference Space Standards for statewide new and renovated facilities and the 2011 California Trial Court Facilities Standards
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Spearheaded, developed, and implemented the first statewide AOC audiovisual maintenance and service contract, performing all aspects of RFP and contract development, and day-to-day administration in 2009
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Created statewide asset management inventory and product lifecycle program for statewide AOC audiovisual systems and equipment in excess of $1 million in 2009
Professional Experience
Women in AV, San Francisco, California
Founder and CEO (June 2011- present)
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Establish organization’s core mission, initiatives, and strategic planning for 1,300+ worldwide members and investors
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Direct Planning Board members in creating member opportunities for contributing and receiving benefits of personal and professional development, mentoring, career advancement and networking
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Develop educational curriculum and content to deliver online and in-person training and education from industry professionals and female technology leaders
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Manage investor and sponsorship relationships while overseeing implementation of financial resources for local, regional, and international networking events and conferences
Judicial Council of California- Administrative Office of the Courts, San Francisco, California
Supervising AV/Video Systems Technical Analyst (Feb 2007- November 2014)
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Direct and oversee work of staff in research analysis, testing, integration, and implementation of complex audiovisual hardware and controls system solutions in judicial branch facilities
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Establish critical partnerships with low-voltage and construction disciplines to create a unified, standards-based approach to integrated building technologies, network transmission protocols, and workflow processes
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Provide audiovisual direction and consulting for audiovisual design and construction solutions for new and renovated courthouse construction projects to California trial court personnel, architects, sub consultants, construction and building professionals, and audiovisual systems integrator, including; sound reinforcement, display and digital signage technologies, language interpretation, ADA compliance, audio/video conferencing and recording, media and press access, and AV/IT integrated backbone transmission convergence
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Develop and monitor budget for AOC statewide facilities with equipment inventory in excess of $1 million
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Direct distance education telecommunications programs, including statewide satellite downlink infrastructure, media hosting services, TV backhaul transmission services, and statewide videoconference technology
AV/Video Systems Technical Analyst (July 2005- January 2007)
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Primary AV staff to design and implement IP-based videoconference technology in statewide AOC and California Court of Appeal facilities in 2007-2008
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Project manager for statewide satellite downlink infrastructure in 237 courthouse facilities statewide, including installation, maintenance, and transmission services
Avidex Systems Inc., San Jose, CA
Audiovisual Systems Administrator (January 2005-June 2005)
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Managed and supported Cisco Executive Briefing Center audiovisual operations, including IP-based control systems, audio/video conferencing, display hardware, digital signage, and process procedure of service availability
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Maintained uptime operations of over 73 media servers, 5 matrix Extron switches, and +70 display equipment
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Provided successful service transition support of briefing staff and audiovisual operations to the newly constructed 40,000 sq. foot Executive Corporate Briefing Center
Aspect Communications, San Jose, CA
Telecommunications Engineer III (October 2000-June 2004)
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Managed and maintained global audio/video/web conferencing programs, integrated audiovisual systems and equipment, and wireless program for over 2,000 employees in 14 worldwide facilities
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Designed and managed implementation of Cisco Meeting Place 4.0 integrated DMZ audio/web conferencing solution, including hardware integration and installation, resource coordination, and end-user training for national sales, marketing, and education staff
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Developed and implemented wireless services consolidation via improved inventory management, resulting in 400k saving and 59% reduction in monthly costs
Technical Proficiencies
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Major Manufacturers: Polycom, Tandberg, LifeSize, ClearOne, Biamp, NEC, InFocus, Christie Digital, Sony, Sanyo, Panasonic, Yamaha, Crestron, AMX, Extron, Kramer, FTR, Infax, Pelco, Shure, Sabine, Audio-Technica, MCU’s, Listen Technologies, Sennheiser, Taiden, QSC, Rane, Blonder Tongue, JBL, EAW, LCD, DLP, Plasma
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Network/Audio/Video Protocols: H.320, H.323, H.264, H.264/MPEG-4 AVC, V.35, G711, G722, G729A, ATM, T1/PRI/ISDN, TCP/IP, LAN/WAN, HDMI, DVI, DisplayPort, Fiber Optics, Cat5/Cat6/Cat7
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Expert in Windows Office 2019, Adobe Acrobat Professional,
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Intermediate in CAD, VidCAD, Autodesk Revit, DWG, BIM
Education
Major: Mass Communications- University of Massachusetts- Amherst
September 1994-May 1998
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Student Producer for University Audiovisual Department- 1996-1998
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President of UVC-TV 19- 1997-1998
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Assistant News Director of UVC-TV 19- 1996-1997